LEGAL
Terms & Conditions.
Important information about shopping with XENVORA.
SHOPPING WITH XENVORA
The important details.
These Terms & Conditions explain the basis on which you may use the XENVORA website and purchase products from us.
About these terms
By using the XENVORA website or placing an order, you agree to these Terms & Conditions. Please read them carefully before completing a purchase.
Products
We aim to describe and display products as accurately as possible. Colours, appearance and sizing may vary slightly depending on the product, screen settings and other factors.
Prices & payment
Product prices and any applicable delivery charges will be shown before you complete your order. Payment must be completed using an available payment method at checkout.
Orders
After placing an order, you should receive an order acknowledgement. An order may be refused or cancelled where necessary, including where a product is unavailable or an obvious pricing or payment issue occurs.
Delivery
Delivery options, charges and estimated timeframes will be shown where applicable during checkout. Further information is available on our Delivery & Returns page.
Returns & cancellations
Your rights to cancel or return an order will depend on the circumstances and applicable consumer law. XENVORA also offers eligible returns in accordance with our published returns policy.
Faulty or incorrect items
If an item is faulty, damaged, incorrectly supplied or not as described, please contact XENVORA so the issue can be reviewed in accordance with your applicable consumer rights.
Website use
You must not misuse the XENVORA website, interfere with its operation or use its content for unlawful purposes.
Changes to these terms
These Terms & Conditions may be updated from time to time. The version published on this page will apply from the date it takes effect.
Contact
If you have a question about an order or these Terms & Conditions, please contact XENVORA through our Contact Us page.